- If you need to amend or cancel your booking please send an email through our web site form. Please check all booking details on receipt of confirmation. Bristol Park & Fly cannot be held responsible if customers do not advise of any amendments required. For cancellations please include your booking reference number and details of required changes.
- During bad weather we cannot refund your payment if you are unable to arrive at Bristol Park & Fly. If your plans change email info@bristolparkandfly.com as we treat all refunds individually.
- Due to the nature of booking car parking spaces we offer a refund policy based on how close to the start date of your car parking you cancel. All refunds are subject to £10 admin fee. Please see a breakdown below for more information
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- 24 hour before you car parking starts = No refund available
- 7 day cancellation from booking date = 50% refund*
- 14 day cancellation from booking date = 75% refund*
- 1 month cancellation from booking date = 100% refund*
*All refunds are subject to £10 admin fee
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No refund will be given if your stay is shorter than the booking period. If you arrive early or leave late and your vehicle is parked on days outside the booking period, you will be charged for those extra day(s) at the standard rate applicable to your booking transaction.
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No refund will be given if your flight is delayed or cancelled or passengers cannot fly due to COVID19.